1. What materials are your sushi trays made of?

Our sushi trays are mainly made from food-grade PET, PS, and PP plastics. These materials are safe,

durable, and widely used for food packaging.

2. Are the trays safe for direct food contact?

Yes. All of our trays are made from BPA-free, food-grade materials that comply with international food safety standards.

3. Can the trays be reused?

Our trays are primarily designed for single-use food packaging. However, depending on the model, some customers reuse them for cold food storage. Please note they are not microwave- or oven-safe.

4. Do you offer customization?

Yes. We can customize tray sizes, colors, and logo printing for bulk orders. Please contact us at [hill@seaboom.com.cn] for more details.

5. How long does shipping take?

Shipping times vary by destination:

North America & Europe: 7–15 business days

Asia-Pacific: 5–10 business days

Other regions: 10–20 business days

Please see our Shipping Policy for details.

6. Do you ship internationally?

Yes. We ship worldwide. Shipping fees and delivery times depend on your location and order size.

7. Will I need to pay customs duties or taxes?

Customs duties and import taxes vary by country. Customers are responsible for any additional charges imposed by their local customs office.

8. What is your return policy?

Unopened and unused products may be returned within 14 days of delivery. Please check our Return & Refund Policy for full details.

9. How can I contact customer service?

You can reach us via:

Shenzhen Seaboom Co., Ltd.

Email: hill@seaboom.com.cn

Phone: +86 18589095100