SUSHICOOL

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Shipping Policy

Thank you for shopping with SUSHICOOL. We are committed to delivering your orders quickly, safely, and reliably. Please read the following Shipping Policy to understand how we handle processing, shipping, and delivery for international customers.
1. Order Processing

• All orders are processed within [1–3 business days] after payment is confirmed.
• Orders placed on weekends or public holidays will be processed on the next business day.
• You will receive an email confirmation with your order details and tracking information once your package has been shipped.

We offer worldwide shipping through trusted carriers (such as DHL, FedEx, UPS, or EMS). Delivery time depends on your location and the shipping method selected:
• Standard International Shipping: [7–15 business days]
• Express International Shipping: [3–7 business days]
Delivery times are estimates only and may vary due to customs clearance, local postal services, or unexpected delays.

• Shipping costs are calculated at checkout based on the destination, weight, and size of your order.
• We may offer free shipping promotions on qualifying orders. Details will be announced on our Site.

• International orders may be subject to customs duties, import taxes, or local handling fees.
• These charges are the responsibility of the customer and are not included in the product price or shipping fee.
• We recommend checking with your local customs office for more information before placing your order.

Once shipped, you will receive a tracking number via email. You can track your order through the carrier’s website for the most up-to-date delivery status.

If a package is returned to us due to incorrect shipping information, refusal to pay duties/taxes, or failure to accept delivery, the customer will be responsible for reshipping costs or any applicable restocking fees.

• We take great care in packing your order. However, if your package arrives damaged, please contact us within 48 hours with photos of the product